Letter Jackets FAQ

Balfour Letterman Jackets are customized for fit and styling just for you. Our exceptional craftsmanship and patch selection are a few reasons our jackets are the best in the industry. We look forward to answering any of your questions.

How do I order my letter jacket or patches from Balfour?

To ensure you get the best fit and highest level of quality, all letter jacket orders are taken directly with one of our professional sales representatives. Our jacket size measurements require individual measurements. Sizing is always best handled with actual sample sizing jackets. To contact your local Balfour sales representatives, please find your school from the link at Balfour.com.

How can I make sure that I am getting the right jacket size?

Sizing is always best handled with actual sample sizing jackets. At the letter jacket ordering table, your Balfour sales representative will have actual sizing jackets to measure you and make sure you get a perfect fit. Ultimately, it will be up to you to choose the size that best fits you. Prior to processing your order, you will be asked to initial and confirm your chosen size.

What if I just need to order patches for my letter jacket?

At Balfour, we recognize that in many areas around the country, the letter jacket is provided by the school. If this is the case for you or if you just want to order more patches, your Balfour sales representative can assist you with ordering more patches. Or patches can be ordered online at Balfour.com for available schools.  Please check to see if patches are available for online ordering for your school using the school finder at Balfour.com.  To contact your local Balfour sales representative, please find your school on Balfour.com.

When and where will my jacket be delivered after I have placed my order?

Balfour is proud to have the best jacket delivery in the business. Once completed, your jacket will be delivered to your local sales representative or directly to your school. At the time of ordering, your local Balfour representative will confirm the delivery date and location.

If you placed an online order for loose chenille letter jacket patches, your order will be shipped directly to your shipping address in 4 to 6 weeks.

What if I need to make alterations to my jacket or have it repaired?

If you need to make alterations to your jacket, our local Balfour sales representative can assist you. Please note that due to the bulk size of the jacket, the fastest and most affordable way to have your jacket altered is through your local alteration shop. If you simply need to have your jacket repaired, please contact one of our local Balfour sales representatives. To contact your local Balfour sales representatives, please find your school on Balfour.com

Select a new school or group:

If you have trouble finding your school, please try the following tips:

  1. Search by school name and city. Example, "washington high dallas".
  2. Search by school zip code. For example, instead of the school name you can search by the school's zip code. Beverly Hills High School could be located by searching "90210".

If you still cannot locate your school please contact Balfour Customer Support and we will be glad to help you.

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