Limited Lifetime Warranty

Your Balfour ring is hand-crafted to meet your complete satisfaction. Only the finest materials have been used to ensure years of enjoyment.

Warranty Information for High School Rings

Balfour High School Rings* manufactured after 1975 are covered by Balfour’s Exclusive Limited Lifetime Warranty.

Balfour will make every effort to repair/replace all products manufactured with the Balfour trademark. If for any reason we are unable to do so because tooling is obsolete and no longer available, proper notification will be given to the customer and a current style will be offered. If sentimental value is a concern, we will return any ring that the customer does not wish replaced. Thereafter, a like current style will be provided.

From time to time rings are returned that exhibit wear and tear that exceeds normal levels. In these rare situations, the returned ring will not be repaired. Instead, we will contact you to ask for permission to re-manufacture the ring in a current style for a nominal remake fee. If you are unsure whether to re-manufacture the ring when we contact you, we can offer to hold the ring for up to 45 days. The re-manufacturing process will destroy the old ring, so we are offering this service as a courtesy in the interest of supporting your decision. The warranty department will maintain high sensitivity to each customer inquiry and take any and all reasonable steps necessary to assure 100% satisfaction.

All new rings that are not customer-initiated will receive a 2-3 week repair schedule. All customer-initiated changes and older year-dates will receive a 5-6 week repair schedule.

All repairs will ship UPS or Federal Express Second Day unless otherwise specified. Any ring being shipped to a post office box will be shipped via registered mail. All addresses should include the recipient’s phone number.

Balfour’s Limited Lifetime Warranty

Your Balfour class ring is hand-crafted to meet your complete satisfaction. Only the finest materials have been used to ensure years of enjoyment. The following warranty services will be performed without charge for the original owner of the Balfour class ring:

  • Repair defects in workmanship or materials.
  • If repairs cannot be made due to defects in workmanship and materials, the product will be replaced at Balfour’s discretion. If the product is no longer available, it will be replaced with a product of similar design and comparable value.
  • Resize ring (all rings can be resized up to two sizes).
  • Clean and polish your ring.
  • Genuine stones and diamonds are not covered by this warranty.
  • Should your year of graduation or your school change before your graduation, Balfour will remake your ring one time at no charge, or replace it with a ring of similar design and comparable value.
  • No other change from the original order is permitted under the warranty.
  • If the ring is damaged or worn beyond repair or resizing, it may be exchanged for a ring of current design and comparable value at Balfour’s current remake charge.
  • Damages resulting from improper handling or lack of care are not covered by this warranty.
  • This warranty is void if work is performed on your ring by someone other than Balfour.
  • Your Balfour High School 10K, 14K, or 18K white or yellow gold ring may be traded in for credit towards the purchase of a Balfour College ring. The trade in credit will be based on the prevailing gold price at the time of trade in.

This warranty effective June 1, 2007 gives you specific legal rights and you may also have other rights which vary from state to state. In the event your ring (or jewelry) needs warranty or non-warranty service, return your ring insured with a letter of instruction to the address below. Shipping and handling charges may apply.

Balfour Rings
ATTN: Repair Dept.
7211 Circle S. Road
Austin, TX 78745-6603

*Balfour Junior High School Spirit Rings are not covered under this warranty. Repair charges will apply for such services as resizing or changing stone color, engraving, side designs or other features.

Warranty Information for College Rings

Balfour’s Limited Lifetime Warranty*

Your Balfour ring is hand-crafted to meet your complete satisfaction. Only the finest materials have been used to ensure years of enjoyment. The following services will be performed without charge for the original owner of the Balfour ring:

  • Repair defects in workmanship or materials on new rings at the time of original delivery.
  • If repairs cannot be made due to defects in workmanship and materials, the product will be replaced at Balfour’s discretion.
  • Resize your ring (all rings can be resized up or down two sizes)
  • Clean and polish your ring
  • Genuine stones and diamonds are not covered.
  • Should your year of graduation or degree change at the same school, a change to your ring will be made at no charge (limited to one occurrence for year date and one occurrence for degree). A charge may apply for engraving changes where year date or degree is included.
  • No other change from the original order is permitted under the warranty.
  • This warranty is void if work is performed on your ring by someone other than Balfour.
  • If the ring is damaged or worn beyond your satisfaction, it may be exchanged for a ring of current design at Balfour’s current remake charge.
  • Damages resulting from improper handling, lack of care, or normal wear and tear are not covered by this warranty.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. In the event your ring needs warranty or non-warranty service, return your ring insured with a letter of instruction to:

Balfour College Rings
ATTN: Repair Dept.
P.O. Box 149207
Austin, TX 78714-9207

When shipping via UPS or FedEx, use the following address:

Balfour College Rings
ATTN: Repair Dept.
7211 Circle S. Road
Austin, TX 78745-6603

Please include payment for return shipping, handling and insurance fees and any applicable sales tax ($14.95 for ground shipment, $19.95 for second day service and $24.95 for overnight service). Return shipping, handling and insurance fees apply to all warranty and non-warranty service.

*For rings purchased since 1972. Warranty terms do not apply to Military Academies.

Select a new school or group:

If you have trouble finding your school, please try the following tips:

  1. Search by school name and city. Example, "washington high dallas".
  2. Search by school zip code. For example, instead of the school name you can search by the school's zip code. Beverly Hills High School could be located by searching "90210".

If you still cannot locate your school please contact Balfour Customer Support and we will be glad to help you.

Close