Balfour® is dedicated to providing the highest level of product and workmanship to achieve your total satisfaction. Should you need to repair your Balfour class ring, send it insured to:BalfourAttn: Repair Dept.
Austin, Tx 78745
Include your name, or original order number (if available), instructions as to the type of repair you want done, a return address and a daytime phone number so we can contact you to approve any charges. We recommend that you send the ring using a traceable method like USPS, UPS or FedEx. Please remit a $14.95 shipping/handling/insurance charge with your ring.
Many times, repairs can be done on a ring; however, some requests may require that your ring be remade. If your ring is very sentimental to you and you do not want it remade, an explicit note directing that the ring not be remade must be included with the ring. A remake fee will apply to any order that must be remade. To learn more about these fees please call 1-877-225-3687 for College rings, 1-800-225-3687 for High School rings.
To see answers to commonly asked questions, see our Rings FAQ.